Frequently Asked Questions

The available accommodation categories mentioned include camping pitches, mobile homes, unusual accommodations and holiday houses. Specific houses listed include Maison Helios, Maison Orion and Maison Yukon.

Camping Le Paradis is a 5-star campsite in Saint-Léon-sur-Vézère, in the Dordogne. It offers nature-focused stays with accommodation options and services for exploring the Vézère Valley, the Dordogne and nearby places such as Sarlat.

Yes. One listed option is the Comfort Camping Pitch, which is 90 to 110 m², allows up to 6 people, and includes water and electricity.

The Comfort Camping Pitch is 90 to 110 m² and accommodates up to 6 people. It includes water and electricity.

Maison Helios accommodates up to 5 people and has 2 bedrooms and 62 m² of space. Listed features include air conditioning, PRM access, barbecue, EV charging station, provided sheets, oven, dishwasher, pellet stove and TV.

Maison Orion accommodates up to 6 people and has 2 bedrooms and 65 m² of space. Listed features include air conditioning, PRM access, barbecue, EV charging station, provided sheets, oven, dishwasher, made beds, pellet stove and TV.

Maison Yukon accommodates up to 5 people and has 2 bedrooms and 62 m² of space. Listed features include air conditioning, PRM access, barbecue, EV charging station, provided sheets, oven, dishwasher, made beds, pellet stove and TV.

Yes. The information provided states that the houses are open for rental throughout the year.

Yes. All rental accommodations are non-smoking.

Yes. Pets are accepted in the mobile homes, except in the Cottage Life.

Yes. The campsite has an indoor pool and outdoor pools.

The indoor pool is heated. The outdoor pools are heated in low season, except for the largest pool.

Yes. High-speed Wi-Fi is available throughout the campsite free of charge. To access it, connect to the network named Camping Le Paradis. You will need to create an account by entering your email address.

Yes. The campsite grounds are almost flat, which helps with movement around the site. All buildings are accessible to wheelchair users, including reception, the grocery store, bar, restaurant and swimming pools.

Yes. Maison Helios, Maison Orion and Maison Yukon are listed with PRM access. The mobil home " cottage life" has also PRM access.

The children’s club is free and open to children from age 4.

During the operating season, activities for adults are organized, such as cycling or walking excursions with the campsite owners and on-site sports games. Concert, bingo, and karaoke nights are held weekly. For children, nature-themed activities and games throughout the campsite are arranged during peak periods like Easter, school holidays, and long weekends. In July and August, the kids' club is open, and the entertainment team offers a wide range of activities and evening events. In addition to organized entertainment, guests can rent canoes, bicycles, the tennis court, and pedal karts. Facilities available for free use include table tennis tables, a children's playground with a climbing wall, a pétanque court, a football pitch, and a fitness trail. The reception lends out balls and rackets at no extra charge. A hiking trail starts directly from the campsite.

The campsite mentions game evenings and concerts.

The campsite offers bicycle rental, canoe rental and electric car rental for exploring Saint-Léon-sur-Vézère and the Dordogne.

Nearby places mentioned include the Vézère Valley, the Dordogne Valley and Sarlat. The campsite is ideally located for visiting major tourist attractions: the Lascaux caves and Les Eyzies are both a 15-minute drive away, while the Dordogne Valley and Sarlat are 30 minutes away. Numerous sites and castles—such as Commarque, Losse, Marzac, Puymartin, Reignac, and Lasalle castles, as well as the La Madeleine site, Thot Park, and Roc de Gazelle—are within a 20-minute drive. Saint-Léon-sur-Vézère and La Roque Saint-Christophe are just a 2-minute drive away; the latter is also accessible via a scenic 20-minute walk or bike ride along the Vézère River.

Yes. The campsite is described as being in the middle of the Vézère Valley.

Yes. The campsite is described as a nature and well-being stopover with lush vegetation.

Yes. It is described as a family-friendly campsite offering numerous free activities for children. There is a large playground—renovated in 2024—featuring climbing nets, a slide, and climbing structures; a play area designed for toddlers; and a heated, shaded paddling pool. Pedal karts are available for rent. Facilities for family fun include ping-pong tables, a football pitch, and a pétanque court, as well as a self-service herb garden. Entertainment for both adults and children is provided throughout the season, including a kids' club for ages 4 and up during July and August.

Yes. The knowledge base includes a page titled “Group visit,” indicating that group visits are part of the campsite information.

Yes. The knowledge base includes a section titled “Responsible purchasing policy” on the ecological camping page.

Camping Le Paradis provides an FAQ with answers to the most frequently asked questions. If the answer is not listed there, guests are invited to contact the campsite through its contact page.

For requests or questions about personal data, contact communication@le-paradis.com. Other contact information is available in the legal notice.

Yes. The site states that it may ask you to verify your identity before taking further action on your request.

The website uses cookies that are essential for its proper operation and to improve browsing experience. It also mentions Google Analytics cookies and advertising cookies.

Strictly necessary cookies allow the website to save your cookie preference settings. If they are disabled, your preferences cannot be saved and you will need to choose them again on each visit.

The website uses Google Analytics to collect anonymous data, including visitor counts and page popularity. This information is used for ongoing site optimization.

The website mentions third-party advertising cookies from services including Facebook, Instagram and YouTube. These cookies are used to personalize content and ads, provide social media features and analyze traffic.

By using the site, you consent to the use of cookies in accordance with its policy. The site refers users to the privacy policy for a complete understanding of cookie and data use.

The general sales conditions state that they are accepted by the client. The client also waives reliance on contradictory documents that would not be enforceable against the service provider.

Yes. Barbecues are allowed at the campsite, unless they are prohibited by prefectural order.

Yes. Visitors are allowed under the responsibility of their host, after reporting their presence at reception and paying the €4 fee.

The campsite rules are available through the internal regulations document linked from the practical information FAQ.

Dishes and barbecue are provided in the rentals. Duvets, blankets and pillows are also provided, and the full equipment list can be viewed on the relevant accommodation page.

Guests may arrive throughout the day and use the campsite services. Mobile homes are available from 3:00 p.m.

For late arrival outside reception opening hours, guests are asked to notify the campsite by phone at 05 53 50 72 64. The campsite will leave the access map and key at reception in an envelope under the guest’s name.

The mobile home must be vacated before 10:00 a.m. Guests are asked to make an appointment at reception for the inventory check.

Yes. A deposit is requested on arrival for each rental and is returned on departure after the accommodation has been checked by a member of the team.

No. Cleaning is not included in the rental price, but guests can choose a cleaning package when booking. The cleaning package may vary from €90 to €130 depending on the accommodation category.

Most rental accommodations do not have a television. The exceptions are the Cottages Premium Taos and the holiday houses, and televisions are not available to rent.

Yes. All pitches are equipped with electrical terminals with 10A amperage and a European socket.

Yes. All pitches are connected to water, and the water is potable and filtered.

Yes. Water and electricity are included in the price of the camping pitch.

No. There is no distinction between pitch types for motorhomes, caravans and tents; all pitches are accessible to each of them.

No. Toilets cannot be emptied directly on the pitch or into the water points in the campsite paths. Dedicated facilities are available in each sanitary block and on the motorhome service platform.

Camping pitches are available from 1:00 p.m.

Camping pitches must be vacated before midday.

Holders of ADAC, ACSI, Camping Key and ANWB cards receive a preferential rate in low season. The campsite is not affiliated with Camping Chèques.

The heated indoor pool with spa and jacuzzi is open from the campsite opening date until closing, like the other services. The outdoor pools are open from mid-May to early October, although these dates may vary depending on the weather.

Yes. Access to the aquatic area is free.

Yes. Swimmers must wear clothing suitable for swimming, such as shorts or Bermuda shorts. Babies must wear a special swimming diaper.

Yes. The Vézère River runs alongside the campsite, and swimming is possible from the equipped pontoon. Swimming is not supervised.

Yes. Fishing is possible in the Vézère River, which runs alongside the campsite. Fishing permits are sold at reception.

Yes. The campsite has its own canoe base with direct access from a landing stage. Canoe rental is possible from April 1 to October 20, if the water level allows it.

The nearest train stations are Les Eyzies de Tayac, 15 km away; Condat, 20 km away; Périgueux, 45 km away; and Brive, 50 km away. The nearest airports are Bergerac, 70 km away, and Brive, 55 km away.

The nearest village is Le Moustier, located 1.7 km from the campsite, where guests can find a bakery and a restaurant. Saint-Léon-sur-Vézère is 4 km from the campsite.

Yes. The nearest supermarket is in Montignac, 13 km from the campsite.

The campsite is about 15 km from the Lascaux caves.

No. The unusual rental accommodations are not equipped with heating.

In the mild season, unusual accommodations can be booked from 2 nights. In the summer season, the minimum stay is 6 nights, with arrivals organized on Wednesday or Saturday.

All campsite services, including outdoor pools, the covered pool, spa, bar, restaurant and shop, are closed from October 20 to March 28. Young children must be accompanied when going to campsite services and the pool.

Yes. Outside July and August, the wooden houses can be booked from 2 nights for a weekend or short stay in the Dordogne.

A 3 km walking path runs directly from the campsite along the Vézère River to the Roque St-Christophe site. Another path leads toward Saint-Léon-sur-Vézère through the woods of the Côte de Jor, and the Dhagpo Buddhist centre is about 15 minutes away on foot.

Activities mentioned include pedal karts, canoeing, cycling, tennis and ball games. The campsite also offers activities for children and adults from the opening of the campsite.

The Vézère River near the campsite is listed as having pike, carp, perch, roach, bleak and catfish. Fishing permits are sold at reception.

The Camping Pitch with Garden Pack accommodates up to 6 people. Listed equipment includes a barbecue, chairs, sun loungers, water, electricity, a fridge, a parasol or shade sail and a table.

The Riverside Camping Pitch accommodates up to 6 people. Listed features include a riverside location, water and electricity.

The Lodge Explorer accommodates up to 5 people and has 2 bedrooms and 25 m² of space. Listed features include a barbecue, water, electricity, a fan and a toilet.

The Cottage Premium Taos accommodates up to 6 people and has 2 bedrooms and 36 m² of space. Listed features include 2 bathrooms, air conditioning, a barbecue, an EV charging station, provided sheets, a dishwasher, made beds and a TV.

The Cottage Belle Vue accommodates up to 6 people and has 2 bedrooms and 36 m² of space. Listed features include air conditioning, a barbecue, a riverside location, an EV charging station and provided sheets.

The Cottage Privilège 3 Bedrooms accommodates up to 8 people and has 3 bedrooms and 36 m² of space. Listed features include air conditioning, a barbecue, an EV charging station, provided sheets and a dishwasher.

The unusual canvas cabins are described as a compromise between camping and a mobile home. They are presented as nature-focused adventure accommodation for enjoying the camping experience with fewer constraints.

Camping Le Paradis covers 8 hectares of parkland. The campsite is described as offering a wide outdoor area for children and families.

The campsite’s history began 59 years ago, when the Kusters, a young Dutch couple, came to Périgord Noir and imagined the site. Gé and Ellen Kusters have continued giving the campsite its character for 20 years.

Yes. The services and infrastructure, including the pools, restaurant, bar and shop, are open throughout the campsite’s opening period.

The Cottage Confort Plus 3 Bedrooms accommodates up to 8 people. It has 3 bedrooms, 36 m² of space, air conditioning, a barbecue and an EV charging station.

The Cottage Confort Plus 2 Bedrooms accommodates up to 6 people. It has 2 bedrooms, 32 m² of space, air conditioning, a barbecue and an EV charging station.

Yes. The campsite has its own canoe base with direct access from a landing stage, and guests can go as far as Les Eyzies if the water level allows it.

The Tente Canadienne and Lodge Explorer are listed as unusual accommodations options. It appears under the campsite’s canvas-cabin accommodation section.

The aquatic area includes a heated covered pool with spa facilities, including sauna, hammam and jacuzzi. Outside, there are two pools, one of which is heated, plus a heated paddling pool and a Splashpad for water games.

Camping Le Paradis offers 116 Comfort pitches. They are set in small green, shaded areas and have an average surface area of about 100 m².

Yes. Comfort pitch guests have access to sanitary facilities throughout the campsite’s opening period, and some of these sanitary facilities are heated. One of the sanitary facilities is described has very premium and fully renovated in 2025.

Camping Le Paradis is located in Saint-Léon-sur-Vézère, in the Vézère Valley, which has been classified as a Grand Site de France since 2020. It is also at the foot of the Côte de Jor, a Natura 2000 classified area.

The campsite is designed with a strongly planted outdoor environment to help hide installations and preserve the landscaped park. The knowledge base mentions eco-designed mobile homes, wooden cladding and plant hedges used as separations.

The campsite is described as hosting many small animals and more than 150 plant species. These include trees, flowers, fruit plants, aromatic plants and vegetables.

The provider is SAS Camping Le Paradis, located at La Rebeyrolle, 24290 Saint-Léon-sur-Vézère. The listed telephone number is 0553507264, and the listed email address is contact@le-paradis.com.

Guests can contact the campsite by email or ask directly at reception to rent an electric car. The information also states that, after confirmation, the rental must be paid online by bank card to confirm it.

The unusual accommodations are not equipped with heating, so guests are advised to check the weather before leaving and adapt their clothing. In case of a cool night, the accommodation is equipped with a duvet and duvet cover.

The XXL Camping Pitch is listed for up to 6 people and includes water and electricity. It is presented as an XXL pitch of more than 120 m².

Guest review excerpts shown in the knowledge base include several 5/5 ratings. They mention a relaxed atmosphere, a good restaurant, spacious pitches, a pleasant pool area, friendly multilingual staff, clean sanitary facilities, shaded areas and well-kept planting.

Yes. The knowledge base mentions special offers for guests who want to take more time on holiday, including for holidays in the Dordogne. Detailed terms of these offers are not provided in the retrieved context.

Yes. The practical information specifies that young children must be accompanied when going to the campsite services and the swimming pool.

Yes. Some of the campsite’s sanitary facilities are heated, providing additional comfort for guests in cooler weather.

Yes. A grocery shop is available on site and is open throughout the whole campsite opening period.

Yes. Both a restaurant and a bar operate on the campsite, and they remain open for the full duration of the campsite season.

During the summer season, arrivals for the unusual canvas cabins are organised on Wednesdays or Saturdays.

Yes. A specific motorhome service platform is available, and each sanitary block also provides facilities for emptying chemical toilets.

Yes. All rentals are equipped with an electric vehicle charging station (borne de recharge VE), as indicated in their feature lists. Campers can charge their electric cars at the six charging points at the campsite entrance.

Yes. The feature lists for the holiday houses (Maison Helios, Maison Orion, Maison Yukon) and for several cottage categories (Cottage Premium Taos, Cottage Belle Vue, Cottage Privilège 3 Bedrooms, Cottage Confort Plus 3 Bedrooms and Cottage Confort Plus 2 Bedrooms) all state that a private barbecue is provided.

Camping Le Paradis is open from 28 March to 25 October, and all services and facilities operate throughout this entire period.

Yes. Guest feedback specifically notes a "super friendly and multilingual" welcome, indicating that the reception team speaks multiple languages.

Yes. Reviews mention an on-site vegetable garden that is "open to all," where guests have enjoyed picking produce such as courgettes and tomatoes.

Yes. Guest comments report "plenty of shaded areas" and note that the spacious pitches are bordered by tall hedges and trees providing shade.

Yes. A library is located in the farmhouse courtyard and is part of the 5-star services available to guests throughout the campsite’s opening period.

Yes. The campsite states that online payment for your stay at Camping Le Paradis is 100 % secure.

The covered indoor pool is heated to around 27 °C.

Yes. A sauna and a hammam are available next to the indoor pool, together with a jacuzzi, for guest use.

Yes. A 2024 renovated children’s play area is situated just a few steps from the swimming pools so parents can keep an eye on them easily.

Air conditioning is included in Maison Helios, Maison Orion, Maison Yukon, Cottage Premium Taos, Cottage Belle Vue, Cottage Privilège 2 and 3 Bedrooms, Cottage Confort Plus 2 and 3 Bedrooms and Cottage Life.

A dishwasher is provided in Maison Helios, Maison Orion, Maison Yukon, Cottage Premium Taos, Cottage Esprit Nature and Cottage Privilège 3 Bedrooms.

Yes. All three houses—Maison Helios, Maison Orion and Maison Yukon—have a pellet stove, providing comfortable heating for stays in the cooler months.

Sheets are supplied and pre-made in every house.

The Dhagpo Buddhist Centre can be reached in roughly 15 minutes on foot via the walking path that starts directly from the campsite.

The following rentals include an EV charging station: Maison Helios, Maison Orion, Maison Yukon, Cottage Premium Taos, Cottage Belle Vue, Cottage Esprit Nature, Cottage Privilège 2 and 3 Bedrooms, Cottage Confort Plus 2 and 3 Bedrooms and Cottage life.

Yes. In addition to the pools, the aquatic area provides a heated paddling pool and a Splashpad water-play zone for children.

Fishing permits are sold directly at the campsite reception.

Sheets are supplied in Cottage Premium Taos, Cottage Belle Vue, Cottage Esprit Nature and Cottage Privilège 2 and 3 Bedrooms, as indicated in their feature lists. Bed linen is also provided in all three holiday houses.

Beds are made for guests in Maison Orion, Maison Yukon and Cottage Premium Taos, according to the accommodation feature lists.

Yes. The Lodge Explorer’s feature list specifies the presence of a private WC.

The optional "Sérénité" (Peace of Mind) insurance can only be purchased at the time of booking. It costs €2.50 per night for a camping pitch and €5.00 per night for a rental unit, and must be paid in full immediately.

If you purchased the "Sérénité" option, you may cancel 14–29 days before arrival and receive a refund of all amounts already paid, minus a fixed €70 cancellation fee.

Without the "Sérénité" option, no refund is issued for cancellations made less than 30 days before the start of the stay or in the event of a no-show.

Camping Le Paradis has held the European Ecolabel since 2012.

Yes. With the "Sérénité" option, you may change or postpone your stay free of charge within the current year up to 14 days before arrival. Any price difference between the original and new stay is paid by you, and if the new stay costs less, the amount is automatically adjusted. From 13 days before arrival and once the stay has started, no further changes are possible.

If you did not purchase the "Sérénité" option and cancel more than 45 days before the start of your stay, 100 % of the amount you have already paid is refunded.

With the "Sérénité" insurance, you may cancel from 13 days before arrival up to the day of arrival—subject to a €70 fee—if the cancellation is due to specific events such as serious illness, accident or death of named participants or close family, major damage to your home, serious vehicle damage, employer-imposed changes, documented roadblocks or strikes delaying you by 48 h, or an official natural-disaster ban on staying at the site.

You may pay in cash, by bank card, cheque or French ANCV holiday vouchers. CAF vouchers and restaurant tickets are not accepted.

Go to the “Pratique” menu on the website, select “Paiement en ligne”, enter the booking reference shown on your confirmation, validate, then fill in the balance amount, your email address and your bank-card details to finalise payment.

No. Without the "Sérénité" option, a booking cannot be modified within 45 days before the scheduled arrival date.

With the "Sérénité" insurance you may cancel free of charge up to 30 days before arrival, and all sums already paid are refunded in full.

From late June to late August, rentals require a minimum of 3 nights with arrivals and departures on Wednesday or Saturday; outside this period the minimum stay is 2 nights and arrival days are flexible.

Camping Le Paradis is eco-certified with the European Ecolabel (held since 2012) and the Green Key (Clef Verte) label; it also carries the Camping Qualité label.

No. Any stay that you interrupt or shorten (late arrival or early departure) is not refundable under the “Sérénité” option.

Camping Le Paradis commits to reimbursing you within 15 days of receiving the required supporting documents.

Yes. Campers can charge their cars at the six EV charging stations located at the campsite entrance.

Yes. The campsite’s canoe outings on the Vézère River include a shuttle service for participants.

Yes. The indoor pool is equipped with a sliding roof that can be opened, allowing the pool area to transform from covered to open-air when the weather is favourable.

Any cancellation or stay-change request must be sent in writing—by letter or email—to the campsite as soon as possible. The effective date used to calculate any refund is the date on which the campsite receives your written request.

Cover applies exclusively to the people whose full names appear on the original booking request and who are taking part in the stay; no other persons are insured under the option.

No. Under Article L221-28 of the French Consumer Code, none of the services offered by Camping Le Paradis are subject to a statutory cooling-off (withdrawal) period once the booking is confirmed.

Yes. Pedal karts are available to rent on site; ask at reception to arrange the rental.

Yes. Camping Le Paradis has a fitness trail that guests may use free of charge throughout the opening season.

The table-tennis tables, children’s playground with climbing wall, pétanque court, football pitch and outdoor fitness trail are free. Canoes, bicycles, the tennis court and pedal karts are available for rent.

No. The “Sérénité” option is non-retroactive and can only be taken out at the time you make the reservation; it cannot be added later.

No. Any cancellation caused by an event other than those specifically listed under the “Sérénité” guarantee is excluded and will not be refunded.

Without the "Sérénité" option, a cancellation made between 30 and 45 days before the start of the stay entitles you to a refund of 50 % of the amounts already paid.

No. If you have taken out the "Sérénité" option, no proof is required; you simply send your written cancellation request to the campsite.

Camping Le Paradis is classified as a 5-star campsite.

Yes. The campsite organises archery sessions as part of its programme of on-site activities.

Yes. Camping Le Paradis has its own bakery/bread service where guests can buy fresh bread and pastries on site during the campsite’s opening season.

Yes. In addition to the main restaurant and bar, a snack bar operates on site and is open throughout the camping season.

No. Article 3 of the general conditions states that offers and promotions are non-retroactive and cannot be combined with one another.