Peace of Mind Explained: When to Add the “Option Sérénité” to Your Booking
Planning a holiday should feel exciting, not stressful. That is exactly why Option Sérénité deserves a closer look. If you want more flexibility in case your plans change, understanding how Option Sérénité works can help you decide whether to add it at the time of booking.
This guide explains what Option Sérénité includes, how it changes cancellation and modification conditions, what it costs, and when it makes the most sense for your stay. If you are comparing your booking options before confirming your holiday, this is the practical overview you need.
What is Option Sérénité?
Option Sérénité is an optional add-on available only at the time of booking. It is designed to give guests more flexible conditions for modifying or cancelling a stay.
It is not retroactive, which means you cannot add it later after the booking has already been made. It must also be paid in full immediately, and its cost is added to the deposit amount.
Option Sérénité pricing
The price depends on the type of stay:
- €2.50 per night for a camping pitch
- €5.00 per night for a rental unit
Who is covered?
Coverage applies only to:
- the people whose full names appear on the booking request
- and who are participating in the stay
That detail matters, especially for family or group bookings.
Why guests consider Option Sérénité
Travel plans can shift for many reasons. Work schedules change, unexpected family events happen, and practical issues can disrupt even well-organized holidays. The main benefit of Option Sérénité is simple: it gives you greater flexibility than the standard cancellation terms.
For many travellers, that added flexibility can make booking earlier feel more comfortable. It can also reduce the pressure of wondering what happens if plans need to change close to the arrival date.
Standard cancellation terms without Option Sérénité
Before deciding whether to add Option Sérénité, it helps to understand the standard conditions.
If you do not purchase the option, the refund terms are:
- 100% of the amount paid if cancellation occurs more than 45 days before the start of the stay
- 50% of the amount paid if cancellation occurs between 30 and 45 days before the start of the stay
- No refund if cancellation occurs less than 30 days before the start of the stay or in the event of a no-show
What this means in practice
Without Option Sérénité, flexibility becomes much more limited as your arrival date approaches. This is especially important if you are booking well in advance or travelling during periods when plans may be more likely to change.
Cancellation benefits with Option Sérénité
The biggest reason to choose Option Sérénité is its enhanced cancellation framework.
If you have purchased Option Sérénité, the following conditions apply.
Up to 30 days before arrival
You can cancel free of charge, and all amounts paid will be fully refunded.
From 29 days down to 14 days before arrival
You can cancel the stay with a fixed cancellation fee of €70.
Only the amounts paid at the time of the cancellation request will be refunded, less the fixed cancellation fee.
From 13 days or less before the start of the stay
Cancellation is possible subject to supporting documentation and a fixed cancellation fee of €70, but only if the cancellation results from one of the eligible events listed in the terms.
These include:
- Illness, accident, or death of:
- the person making the reservation
- any other person expressly named in the booking contract
- the spouse or partner living at the same address
- a family member up to the third degree of kinship
- Significant damage to the reservation holder's premises, whether professional or private, primary or secondary residence, caused by:
- fire
- explosion
- water damage
- theft
- Serious damage to the reservation holder's vehicle caused by an accident within the 48 hours prior to departure, making the vehicle unusable by the insured party
- Work-related reasons, including:
- a change of leave dates imposed by the employer after the booking was made
- dismissal of the person making the booking or their spouse, provided the summons to the preliminary dismissal meeting is dated after the booking was made
- job relocation of the person making the booking or their spouse, initiated by the employer and requiring a change of residence, provided the notification is dated after the booking was made
- Roadblocks or strikes, when duly documented, preventing the person making the booking from reaching the destination by road, rail, air, or sea and causing a delay of at least 48 hours
- Natural disasters, when a declared state of natural disaster results in a ban on staying at the site issued by the competent authorities for all or part of the rental period
Important exclusion
Any cancellation request resulting from an event other than those listed above is not eligible for a refund in this period.
Can you modify your stay with Option Sérénité?
Yes. Another major advantage of Option Sérénité is its flexibility for changes.
If you have Option Sérénité
- Your stay may be modified or postponed free of charge within the current year up to 14 days before arrival.
- Any price difference between the original stay and the new stay is the responsibility of the client.
- If the new stay is less expensive, an automatic adjustment will be made.
- From 13 days prior to arrival, and once the stay has started, the stay can no longer be modified.
If you do not have Option Sérénité
You cannot modify your reservation within 45 days of the start of the stay.
For guests who value flexibility more than anything else, this difference alone may be enough to justify adding the option.
When is Option Sérénité worth adding?
The best time to add Option Sérénité is when you book and know that flexibility could matter to you. Since the option is available only at the time of reservation, the decision needs to be made upfront.
Option Sérénité may be a smart choice if:
- you are booking well in advance
- your travel dates depend on work schedules
- your group includes several named travellers
- you want the ability to modify or postpone your stay within the year
- you prefer stronger protection if plans change between 29 and 14 days before arrival
- you want more reassurance before confirming a rental unit or camping pitch
You may rely on the standard terms if:
- your travel dates are already fixed
- you are comfortable with the standard refund framework
- you are booking close enough to the stay that the extra flexibility is less important to you
Quick comparison table
| Situation | Without Option Sérénité | With Option Sérénité |
|---|---|---|
| Cancellation more than 45 days before stay | 100% refunded | Up to 30 days before arrival: full refund |
| Cancellation between 30 and 45 days before stay | 50% refunded | Up to 30 days before arrival: full refund |
| Cancellation from 29 to 14 days before arrival | No refund | Refund of amounts paid, less €70 fixed fee |
| Cancellation from 13 days before arrival | No refund | Possible with supporting documents and €70 fixed fee for eligible events |
| Modification of stay | Not possible within 45 days of start of stay | Free modification or postponement within the current year up to 14 days before arrival |
Practical tips before choosing Option Sérénité
If you are deciding whether to add Option Sérénité, keep these points in mind.
1. Decide at the moment of booking
You cannot add it later. If flexibility matters, this choice must be made immediately.
2. Check who is named on the booking
Coverage applies only to the people whose names appear on the reservation request and who are part of the stay.
3. Understand the 14-day threshold
Up to 14 days before arrival, the option offers strong flexibility for both cancellation and changes. After that point, the rules become stricter.
4. Put all requests in writing
Any request for cancellation or modification must be submitted in writing, by mail or email, as soon as possible. Deadlines are calculated based on the date of receipt.
5. Remember that unused nights are not refunded
Any stay that is interrupted or shortened because of a late arrival or early departure on the guest's side does not give rise to a refund.
Frequently asked questions about Option Sérénité
Is Option Sérénité mandatory?
No. It is optional.
Can Option Sérénité be added after booking?
No. It is available only at the time of booking and is non-retroactive.
How much does Option Sérénité cost?
- €2.50 per night for a camping pitch
- €5.00 per night for a rental unit
Can I cancel without proof up to 14 days before arrival?
With Option Sérénité, you can:
- cancel free of charge up to 30 days before arrival
- cancel from 29 to 14 days before arrival with a fixed €70 cancellation fee
What happens if I need to cancel 13 days before arrival?
With Option Sérénité, cancellation is possible with supporting documentation and a €70 fixed cancellation fee, but only for eligible events listed in the terms.
Can I move my holiday dates instead of cancelling?
Yes. With Option Sérénité, you can modify or postpone your stay free of charge within the current year up to 14 days before arrival.
Activities and timing: another reason to protect your stay
For many guests, a holiday is about more than accommodation alone. During the operating season, adults can enjoy activities such as cycling or walking excursions with the campsite owners and on-site sports games. Concert, bingo, and karaoke nights are held weekly.
For children, nature-themed activities and games throughout the campsite are arranged during peak periods such as Easter, school holidays, and long weekends. In July and August, the kids' club is open and the entertainment team offers a wide range of activities and evening events.
Guests can also rent:
- canoes
- bicycles
- the tennis court
- pedal karts
Free-use facilities include:
- table tennis tables
- a children's playground with a climbing wall
- a pétanque court
- a football pitch
- a fitness trail
The reception also lends out balls and rackets at no extra charge, and a hiking trail starts directly from the campsite.
If you are planning your stay around a specific period of entertainment or outdoor activities, protecting your booking with Option Sérénité may feel even more worthwhile.
Opening period to keep in mind when booking
The camping is open from 28 March to 25 October. All vacation rentals and campsite services are open from March 28 to October 25, 2026. The three holiday homes are available year-round.
If you are considering a seasonal stay with activities, services, and on-site facilities in full operation, booking within the main opening period is especially relevant.
Final thoughts: is Option Sérénité right for you?
Option Sérénité is best for guests who want a more flexible booking experience. It offers clearer options for cancelling up to 30 days before arrival, practical cancellation protection from 29 to 14 days before arrival, and the ability to modify or postpone a stay within the current year up to 14 days before arrival.
For travellers who value reassurance, that flexibility can make all the difference at the time of booking.
If you are planning your next stay, review your dates, consider how fixed your plans really are, and decide whether Option Sérénité matches the way you travel. When flexibility matters, adding it at booking can be a simple step toward a more confident holiday reservation.
Ready to plan with more peace of mind? Explore your stay options, check the booking conditions carefully, and add Option Sérénité at the time of reservation if flexibility is a priority for you.